Pocket GPS World - SatNavs GPS Speed Cameras: Forums Pocket GPS World:: View topic - Navteq update CDs Ford 9000 VNR - unavailable ->:: Author Message Oozat Occasional Visitor Joined: Jun 18, 2006 Posts: 2 Posted: Sun Jun 18, 2006 11:36 am Post subject: Navteq update CDs Ford 9000 VNR - unavailable I am so glad to find this site/forum! An ongoing problem has resulted in me contacting the motoring chap 'Honest John' in the Daily Telegraph and although he tried hard to help me, he eventually had to give up too. I bought a Mondeo Ghia X from Ford Direct with the sat nav pre-installed and registered my UK CD with Navteq (then Nav Tech). I bought a CD for France and I think I updated the UK one at teh same time. A year or so later I need to update the CDs as there have been major changes, especially in France. So I contacted Navteq. Their response is unbelievable: They are unable to sell me the latest CDs as the updated versions were sent to Ford for 'approval'.

Find great deals on eBay for ford 9000 vnr sat nav. Shop with confidence. Results of vnr 9000 maps: Free download software, Free Video dowloads, Free Music downloads, Free Movie downloads, Games. Navteq update CDs Ford 9000 VNR - unavailable. Ford has 'the right' to remove data from the master CDs and add alternative data.

Ford has 'the right' to remove data from the master CDs and add alternative data. So, it might want to take the locations of other car manufacturers off the CD and add locations of supermarkets or something. Navteq will not sell the CD mapping info without Ford's approval - but Ford can't be bothered!

So, I contacted Ford and spoke to numerous people and nobody but nobody could help. They all denied knowing anything about it and as Ford no longer install the 9000 VNR they seemed totally uninterested. I've bought two Fords in recent years, but this has really put me off them as I need to have sat nav for my work seeing people all over the country and in France and Spain - it has been so useful.

Navteq said they were tearing their hair out, because they want to write to users and sell them the CDs. But Ford does nothing to help. The chances of me ever buying a pre-installed system again are virtually zero following this experience, which has wasted so much time. I hope other car manufacturers are not as bad as Ford. When this is resolved I will write to Honest John again and let him know how. Any suggestions please, as I really do need to get the latest discs from Navteq ASAP?

Oozat blootvr Occasional Visitor Joined: Mar 09, 2007 Posts: 3 Posted: Fri Mar 09, 2007 9:51 am Post subject: Hi, Looks like one of fords other companies has a similar approach here are copies of emails I sent and its rather predictable response. Hi, I have contacted the dealers locally, three of them in fact. I got three differing answers, 1.

It is possible, there is an up to date disc. How To Uninstall Pdftk more. It isn't possible the last update was in 2002.

Yes we can get you an up to date DVD and it should work. Personally I go with your version and No 2 above, the last CD produced was for 2002. That being the case I find this totally unacceptable. The sat nav system is well over a £1,000 option, in a £30,000+ car.

To say that it is basically an obsolete system as it has not been updated for five years is ridiculous. Given that I can't get a straight answer from the dealers I assumed that I would at least get a straight answer from the manufacturer, not:- 'However, your Jaguar S-TYPE (2000MY) might not be compatible; it might be running on CD rather then the DVD.

The last update for the CD was in 2002'. Mine is a W Reg.

2000MY car, and currently has a CD produced in 1999 in it. Although a 2002 CD would be better than the CD I have, it is hardly up to date given that it is five years old. In addition the dealer quoted £125 + VAT for it! How is it that other manufacturers manage to support their older vehicle systems, but Jaguar can't? Can you please give me a more comprehensive reply with a few more positive replies and less 'mights' in it. Rgds Phil Robinson Dear Mr Robinson Thank you for contacting Jaguar Cars A Jaguar Navigation update DVD is now in the dealers, and available from the Parts Department.